Frequently Asked Questions

Are my donations tax deductible?

Are my donations tax deductible?

Absolutely! Moreover, a tax deductible receipt covers every donation, however small. Every dollar counts.

Is my online account secure?

Is my online account secure?

Yes, your online security is our top priority, and your TzedakaApp account is designed to give you the highest quality of online financial protection.

Can I track my donations?

Can I track my donations?

Yes, the app does it for you – automatically. Trackable giving means you know who you gave to and when. After you select the amount you’re giving, and who it’s going to, you’ll receive tracked transaction information in real time.

Is it safe?

Is it safe?

TzedakaApp provides you with the safest way to give with account security and confirmation of collector’s identity. All collectors are vetted before they are issued with a TzedakaApp collection code. TzedakaApp confirms collector’s legal name, ID number, address, telephone number and the name of any organization they represent. Once the collector identity has been confirmed, they are issued with a personalized TzedakaApp number and QR code. Both are recorded on their collector card.

I have a technical issue with the app. What should I do?

I have a technical issue with the app. What should I do?

Our developers work hard to make sure that everything works flawlessly at all times. But technical issues (related to the app/phone compatibility, etc.) may still occur for numerous reasons. If that happens, please don’t hesitate to contact us at +972-73-374-0387 or send us a message and we’ll be happy to try and resolve the issue.

I have additional questions. How can I reach you?

I have additional questions. How can I reach you?